The process is simple. First, call us or fill out the contact form on our website. Our care coordinator will conduct a detailed telephonic consultation to understand the patient's medical condition and specific needs. Based on this assessment, we match you with the most suitable caregiver from our team. We can often arrange a trial period to ensure a perfect fit.
Absolutely. Trust and safety are paramount. Every caregiver undergoes a mandatory, multi-step verification process which includes a national police background check, verification of permanent and current addresses, and cross-checking of personal and professional references. Their skills and certifications are also rigorously vetted.
We specialize in such scenarios. You can opt for a dedicated night attendant who remains awake and alert to assist the patient, or a 24-hour live-in caregiver for continuous supervision. This is highly recommended for patients with dementia, post-surgery recovery, or those at high risk of falls.
Yes. Our team includes trained attendants and certified nurses who are proficient in semi-medical and clinical procedures. This includes administering injections (IM/IV), managing Ryles tube feeding, catheter care, wound dressing, and operating medical equipment like oxygen concentrators, all under the guidance of the patient's primary doctor.
Yes, our service network is extensive and covers most of Greater Bangalore, including suburbs and newly developed areas. We strive to provide timely and reliable care to residents in Sarjapur, Bannerghatta, Hosur Road, Whitefield, and other peripheral locations.
We maintain a pool of on-call staff for urgent requirements. For emergency requests, such as post-hospital discharge, we can typically deploy a caregiver within 12 to 24 hours. For routine or planned bookings, we usually require 48 to 72 hours to ensure the best possible match for your needs.
Our core difference lies in our foundation as a public trust with a decade-long legacy. Our focus is on client-centric care, not just profit. This is reflected in our ISO certification, our rigorous training and verification processes, our transparent and affordable pricing, and the thousands of positive testimonials from families who have experienced our compassionate approach firsthand.
Yes, we do. While our caregivers assist with daily prescribed exercises, we also have a network of partnered, qualified physiotherapists who can provide specialized sessions at home. They can visit 2-3 times a week or as required to create and implement a customized rehabilitation plan for conditions like stroke, fractures, or post-operative stiffness.